Zoho SalesIQ - Live Chat App
Website live chat software & real-time visitor tracking app for your businesses
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App Info
Rating
Parental guidance
Release
Mar 18, 2016
Last Update
Jun 19, 2025
Genre
Business
About
Join 100,000+ livechat app users who're already using Zoho SalesIQ to convert their website visitors and mobile app visitors into happy paying customers. Zoho SalesIQ is an unique live chat software with website visitor tracking, app visitor tracking, lead scoring and analytics all rolled into one for growing businesses. We've built it to maximize the ROI on your content, SEO, Adwords, and email marketing efforts. Key Features: 1) Track your website/app visitors and know how they are interacting with your content in real time. 2) Improve your sales and customer support with live chat that's easily configurable in your website and mobile app too. 3) Win the attention of your app visitors with proactive mobile live chat. 4) Trigger automated invitations to chat online in real time with prospects. 5) Collect feedback after a website live chat session to enhance the quality of interaction with your visitors. The same is possible for app live chat sessions too. 6) Engage a wider audience with real-time live chat translation, available for 25+ languages with this live support software. 7) Identify, track and capture the list of all your live chat website visitors and app visitors. 8) Use lead scoring to categorize your website/app visitors on the likelihood of their purchasing intent. 9) Setting up Zoho SalesIQ on your website can be done within 5 minutes. It is as easy as doing a copy-paste of a code-snippet to your website. 10) A super friendly customer support team available to answer all your queries via live chat, phone or email.
Reviews
Nayan Joshi
This app is good but unfortunately on my mobile device when I am active or say available I don't get the pop-up and the chat get missed, which is unfortunately annoying and I use this application daily for my work, unless until I open the app it won't show me the incoming chat and sometimes when I even picked up the chat through my pc I get the sound as pop-up on my mobile but can't see the incoming chat which I might have picked up from my laptop. Kindly get this fixed which I feel very annoyin
A Google user
App does the job very well.. what it is meant for.. It notifies in realtime a out visitors visting your website.. But onething that should be added is the custom notification tone option. It should be made selectable, as visitor arriving to website and initiating chat is an important event.. So custom notification tone will help to draw immediate attention
Jagan Joel
What was this update about, I am unable to reply through mob, only through PC n laptop I can reply, from mob even I reply it doesn't reflect the other side. A big platform like Zoho having this bad communicating app is very disappointing, this only brings our credentials down to our organization as we are unable to reply to our customers well.
Brendan Alviani
Really hit or miss on whether I receive notifications on my phone. Here's how I recently fixed it! I went to my website on my desktop and started a chat. Then, even though I wasn't receiving notifications from SalesIQ on my phone, I went into the app anyway. I could pickup the chat there. After a little back and forth with myself, I ended the chat. Then, I made another chat and NOW NOTIFICATIONS ON MY PHONE WORKED!!!
A Google user
I am facing a big issue of connecting with visitor . After accepting a chat it shows connecting scroller rotating on screen top section and not able to send the chat message and takes lot of time, even more than minute. And till the time it connects visitor is left . Horrible App. Need it resolve it immediately. I am planning to end my subscription just it dont connect on time .
Murali Krishnan
Hey the app is really slow! Consecutive updates completely spoiled the features of the app. The app shows the notifications after the visitor is gone most of the times though my network is fast. Couldn't see the visitor information.
Abid Khan
App is good but it lacks few things. You cannot send a voice message (there is no option for it in the app). Whenever it is required to send a voice message, you have to open the account using phone browser. Secondly, since you can't send voice message, you try to call the user instead, it always says that the user is using a browser which doesn't support voice calling but when user initiate call from his end it works fone which his browser is good enough.
Andrew Hernandez
They have been having issues the last couple of months. Now, every customer lands on my website, with no notifications, the need to fix that right now. Thank you!
A Google user
I have a peculiar problem on the app. It used to notify me of incoming chats thru full screen notification, sound and vibration. Off late, all the three types of notification has stopped. I have Re installed the app many times but result is same. Since it does not make a sound or vibrate, I miss most of the chats. What can be the problem when I have made no changes in the settings? Other than this issue, it is a great app
Ikechukwu Ibuaka
This app needs a lot of work. How come a chat will come in and you try to pick it and it will just be rolling. The annoying part, it will not stop rolling except you go to the Web and pick the chat then it will balance on the app. This doesn't do justice to the purpose the app was created as it suppose to be easy and very handy to use. Sometimes, chat comes in but one can't get a notification of the chat while all notifications is active.
A Google user
A good application for customer support management however misses notifications sometimes. And keeps vibrating if even if i am on a phone call.